Shipping Policy

Thank you for shopping with Titan Core Fit. This Shipping Policy outlines all information related to order processing, delivery timelines, shipping methods, and related terms for purchases made on titancorefit.com. All orders are fulfilled and managed by Enchantgoods LLC, a registered business entity in the State of Illinois, United States.

Please read this policy carefully before placing your order.

1. Order Processing Time

All orders are processed within 2 to 5 business days after successful payment confirmation. Due to the size and nature of our fitness equipment, additional handling time may be required before dispatch.

You will receive an order confirmation email once your payment has been successfully processed

You will receive a shipping confirmation with tracking details once your order has been dispatched

Orders are not processed or shipped on weekends or US federal public holidays

During peak seasons or promotional periods, processing times may be slightly extended

Business days are Monday through Friday, excluding US federal holidays.

2. Shipping Destinations

Titan Core Fit currently ships to:

United States — All 50 states including Alaska and Hawaii

International Shipping — Selected countries worldwide

If your country or region is not supported at checkout, please contact us at info@titancorefit.com and we will do our best to assist you.

3. Shipping Methods and Delivery Timeframes

Due to the size and weight of our fitness equipment, we use specialized freight and large-item carriers to ensure your order arrives safely and in perfect condition.

Domestic Shipping (United States)

Shipping Method Estimated Delivery Time

Standard Freight Shipping 7 – 14 Business Days

Expedited Freight Shipping 3 – 7 Business Days

International Shipping

Shipping Method Estimated Delivery Time

Standard International Freight 14 – 30 Business Days

Expedited International Freight 7 – 15 Business Days

Note: Delivery timeframes are estimates only and may vary due to carrier delays, product availability, customs clearance, weather conditions, or other circumstances beyond our control. Titan Core Fit and Enchantgoods LLC are not liable for delays caused by third-party shipping carriers.

4. Shipping Costs

Shipping costs for fitness equipment are calculated based on:

Delivery destination and region

Size, weight, and dimensions of the product

Selected shipping method

Exact shipping costs will be displayed at checkout before you complete your purchase. Due to the bulky and heavy nature of gym equipment, freight shipping rates may be higher than standard parcel shipping.

Free Shipping promotions may apply on select products or orders. Eligibility will be clearly indicated on the product page or at checkout.

International customers are responsible for any additional customs duties, import taxes, or handling fees charged by their country.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and carrier details so you can monitor your delivery in real time.

Tracking updates may take 24 to 72 hours to reflect after dispatch, especially for freight shipments

Large equipment shipments may require a scheduled delivery appointment — our team or the carrier will contact you to arrange this

If you have not received tracking information within 7 business days of your order confirmation, please contact us at info@titancorefit.com

6. Delivery of Large Fitness Equipment

Our fitness equipment products are large, heavy, and require careful handling during delivery. Please note the following:

Curbside Delivery is the standard delivery method for large equipment — the carrier will deliver to the curb or ground floor entry point of your address

Indoor or Room of Choice Delivery may be available on select orders at an additional cost — please contact us before placing your order to arrange this

It is the customer's responsibility to ensure adequate access and space for delivery at the specified address

Please inspect your delivery carefully at the time of receipt before signing for it

7. Inspection Upon Delivery

We strongly recommend that you inspect all items carefully before signing the delivery receipt. If you notice any visible damage to the packaging or product at the time of delivery:

Note the damage on the delivery receipt before signing

Take clear photos of the damaged packaging and product immediately

Contact us within 48 hours of delivery at info@titancorefit.com with your order number and photos

Do not discard any packaging until the issue has been resolved

Failure to report damage within 48 hours may affect your eligibility for a replacement or refund.

8. Incorrect Shipping Address

Please ensure your shipping address is accurate and complete before submitting your order. Titan Core Fit and Enchantgoods LLC are not responsible for:

Orders delivered to an incorrect address provided by the customer

Additional shipping costs required to reship or redirect an order

Items lost or undeliverable due to incomplete or incorrect address information

If you need to correct your shipping address, please contact us immediately at info@titancorefit.com within 24 hours of placing your order. We will do our best to update your address before the order is dispatched, but changes cannot be guaranteed once processing has begun.

9. Lost or Damaged Shipments

If your order is lost in transit or arrives in a damaged condition, please contact us at info@titancorefit.com within 7 days of the expected delivery date with the following:

Your full name and order number

A description of the issue

Clear photos of any damage to the product or packaging

We will work with the carrier and do everything we can to resolve the issue through a replacement, repair, or refund based on the specific situation.

10. Customs, Duties, and Import Taxes (International Orders)

International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. These fees are:

Not included in our product price or shipping cost

The sole responsibility of the customer

Non-refundable if an order is refused or returned due to unpaid duties or taxes

We recommend checking your local import regulations and duty rates before placing an international order. Titan Core Fit and Enchantgoods LLC have no control over customs processing times or any associated fees.

11. Changes to This Shipping Policy

Enchantgoods LLC reserves the right to update or modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For any shipping-related questions, concerns, or assistance, please reach out to our team:

Titan Core Fit

Operated by Enchantgoods LLC

111 N Wabash Ave, STE 100

Chicago, Illinois 60602

United States

Email: info@titancorefit.com

Website: titancorefit.com

We aim to respond to all inquiries within 1 to 2 business days.